Patient Participation Group and Survey Results

The practice has a patient participation group. If you wish to contact one of the members of the group or become involved, please ask at reception.

Simmondley Medical Practice has had an active patient participation group (PPG) since 2004. It has met regularly with representatives from the practice to discuss ways of improving facilities at the practice, the results of national patient surveys & to fund raise for local charities & to provide items for the surgery, such as the outside notice board & the parking notices.

Chair Annual Report of Year 2024 to 2025

Firstly, I would like to start by welcoming our new member, Audrey who is already contributing and offering solutions for the Friends and Family reporting.

As with tradition we started the year with our usual Christmas raffle, again having first prizes of an adult and a children’s hamper, drawn separately.

I would like to thank Dr Jha who again funded the hampers, the staff for selling the tickets and the PPG members for providing the other prizes. Many thanks must also be given to the patients for their purchase of the tickets.

The beneficiary was Glossop Mountain Rescue and a sum of £215 was handed to one of their members with a presentation of a cheque at the practice during the new year. It is a shame that whilst the Chronicle came to take pictures of the presentation and a piece was written, and forwarded, it was not reported in the paper. Thanks, must be given to Mike for organising the presentation, writing the piece and inviting the Chronicle to attend the presentation.

Further to a comment made by a member of public regarding the wording of the Christmas raffle poster a small Lottery Licence was obtained from the local council. I would like to thank Mike for his persistence with the council as it was not something that was, easy to understand or source.

One of the main changes within the PPG in the last year came about from a suggestion made by Mike to get the Friends and Family feedback of results timelier. The Friends and Family group now meet monthly and feed back comments to the practice, both positive and negative, received from patients every month instead of quarterly. This enables a more-timely response to issues encountered.

It is good also, to get regular feedback from Deryn to explain what the practice are doing with the information provided, the negative to improve on, and the positive to help both morale and maintain practices that work well.

Many thanks to Mike who downloads the comments and organises the meetings and subsequent paperwork and to Yvonne, Sue and Audrey for their efforts in sifting through the many comments for inclusion in the report.

Ian continues to attend sessions, outside the PPG where technical support is given to patients from all Glossop Practices. – This is in conjunction with the Bureau’s Digital Health Support Service where advice is given in relation to downloading and the NHS app, enabling patients to move forward in making bookings, ordering repeat prescriptions and accessing their own records.

As Secretary he organises the PPG meetings and always produces excellent minutes and distributes relevant emails for which we are all grateful. Thank you, Ian.

Lesley continues to feed back to us from committees outside the PPG; she continues to make alliances between many different groups around Glossop’s, Derbyshire’s and Tameside’s health. She keeps us abreast of plans and works hard to have the Glossop patients voice heard.

You are a great team of people to work with and as always make my life so much simpler, so I thank you all for all you have done throughout the year, and I know you will continue to do.

Edna

Chair

Download a copy of the Chairman's Review of Year 2024 to 2025 (PDF, 51KB)

Download a copy of the Chairman's Review of Year 2023 to 2024 (PDF, 47KB)

Download a copy of the Chairman's Review of Year 2022 to 2023 (PDF, 71KB)

Download a copy of the Chairman's Review of Year 2020 (PDF, 54KB)

Download a copy of the Chairman's Review of Year 2019 (PDF, 54KB)

Download a copy of the Chairman's Review of Year 2018 (PDF, 43KB)

Download a copy of the Chairman's Review of Year 2017 (PDF, 43KB)